1. Introduction

Casper Portal ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and related services. By accessing or using Casper Portal, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

Personal Information: Information that identifies you personally, such as your name, email address, phone number, and payment details.
Account Information: Information related to your account, including login credentials, account settings, and usage data.
Technical Information: Information related to your device, browser, and software use, including IP address, browser type, operating system, and diagnostic data.
Communication Data: Information related to your communications with us, such as emails, support requests, and other interactions.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our software and services.
To process transactions and manage your account.
To communicate with you, including responding to inquiries and providing support.
To analyze usage patterns and improve user experience.
To comply with legal obligations and enforce our Terms and Conditions.
To personalize your experience and deliver tailored content and advertising.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party vendors who assist us in operating our software and services, such as payment processors, hosting providers, and analytics services. These service providers are required to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct or update inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Data Portability: You can request that we transfer your personal information to another service provider.
Objection: You can object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
Consent Withdrawal: If we are processing your personal information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our software, and improve our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of Casper Portal.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence. However, we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy, including implementing appropriate safeguards such as standard contractual clauses or obtaining your explicit consent.

10. Children's Privacy

Casper Portal is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe that we may have collected information from a child under 16, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the bottom of this page. Your continued use of Casper Portal after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Casper Portal
Nashua, New Hampshire
Email: [email protected]
Phone: (573) 432-5325