Feature · Get more leads
An AI chatbot for small business that answers, qualifies and books
An AI chatbot for small business answers customer questions in conversation without a person typing each reply. CasperPortal's AI learns from your website and FAQ documents, replies on SMS, web chat, Facebook Messenger and Instagram, checks your calendar to book appointments, and hands the conversation to your team when needed.
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What you can do with AI Chat Tools
Trained on your business
Give the AI links to your website or upload a document with your FAQs, pricing and service details.
Books appointments itself
The AI checks your calendar availability and schedules appointments directly.
Human handoff
When a question needs a person, the AI passes the conversation to a team member in your inbox.
Works across channels
Turn the AI on for SMS, web chat, Facebook Messenger and Instagram.
How AI Chat Tools works
Add your website links or FAQ document
Choose the channels the AI should answer
Connect your booking calendar
Review conversations and step in when needed
Who uses AI Chat Tools
Dental Clinics
Fill the schedule: missed-call text back, online booking, reminders and review requests for dental offices.
Hotels
One inbox for guest messages, automated confirmations and pre-arrival texts, and post-stay review requests.
Law Firms
Intake forms, practice-area routing, consultation booking and follow-up for prospective clients.
AI Chat Tools FAQ
Is the AI hard to train?
No. You can give it links to your website or upload a document with your FAQs.
Does the AI work on SMS as well as web chat?
Yes. The AI can be configured to respond via SMS, web chat, Facebook Messenger and Instagram.
Can the AI book appointments?
Yes. It can check your calendar availability and schedule appointments for you.
What happens when the AI can't answer?
It hands the conversation to a human team member, who can pick it up in the CasperPortal inbox.