CasperPortalWho it's for · Health & wellness
CRM for Gyms and Fitness Studios
A CRM for gyms turns free-trial signups and walk-in inquiries into paying members. CasperPortal texts new leads as soon as they fill out your trial form, lets them book an intro session or class from a link, and follows up by text and email until they join, so prospects do not go cold after their first visit.
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What slows fitness centers & gyms down
Trial leads go cold fast
Someone who signs up for a free pass is motivated today. If nobody reaches out until next week, the motivation and the lead are often gone.
Booking intro sessions takes back-and-forth
Texting and calling to find a time for a tour or first class eats staff time and loses people who are not willing to wait.
Members quietly stop showing up
Without regular check-ins, members who skip a few weeks tend to cancel rather than come back.
A CasperPortal workflow for fitness centers & gyms
A prospect fills out the free-trial form on your website
CasperPortal texts them right away with a link to book their first visit
They pick an intro session or class on your calendar
A follow-up sequence by text and email shares classes, schedule and membership options
Trainers see every lead and member in one pipeline and inbox
Features fitness centers & gyms use most
Lead Capture Forms
Forms that embed on your current website and turn every submission into a CRM contact with follow-up.
Appointment Booking
Online booking with Google and Outlook sync, automatic reminders and deposits at booking.
Workflow Automations
A visual, no-code builder for multi-step follow-up with if/then logic and ready-made templates.
Memberships
Host courses, videos and documents behind a login and charge recurring fees for access.
Fitness Centers & Gyms FAQ
How do gyms automate membership inquiries?
When someone fills out a free-trial form on your site, CasperPortal can text them right away to book their first visit, then follow up with a series of emails and texts about your classes and membership options.
Can members book classes and personal training through CasperPortal?
Yes. The built-in calendar lets members book personal training sessions or group classes from your website or from a link in a text message.
Can we re-engage members who stop coming in?
Yes. You can tag members and send check-in texts or emails to people who have not booked in a while, using the automation timing you choose.