Feature · Get more leads
Missed call text back that replies when you can't pick up
Missed call text back automatically sends a text message to a caller when you miss their call. CasperPortal sends your custom message right after the call ends or goes to voicemail, and the reply lands in your inbox so you can pick up the conversation by text from the job site.
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What you can do with Missed Call Text Back
Automatic text on every missed call
When a call goes unanswered or to voicemail, CasperPortal texts the caller right away so they know you got their call.
Write the message your way
Customize the text with your business name and a simple question, such as asking how you can help today.
Works with your landline
Landlines can't send texts, so CasperPortal can give you a local tracking number that forwards to your landline. Missed calls to that number get a text back from it.
Replies go to one inbox
When the caller texts back, the conversation shows up in your CasperPortal inbox and on the mobile app, attached to their contact record.
How Missed Call Text Back works
Port your number or set up a local forwarding number
Write your missed call text
A customer calls while you're busy
CasperPortal texts them right after the call ends
You reply by text and book the job
Who uses Missed Call Text Back
Construction Companies
Missed-call text back from the job site, bid pipelines, estimates and invoicing for contractors.
Beauty Salons
Online booking, text reminders, rebooking nudges and review requests for hair, nail and skin salons.
Dental Clinics
Fill the schedule: missed-call text back, online booking, reminders and review requests for dental offices.
Missed Call Text Back FAQ
How fast does the missed call text go out?
The text is sent automatically right after the call ends or goes to voicemail, so the caller hears from you before they dial the next business in their search results.
Can I customize the missed call message?
Yes. You can fully customize the text. A common template is: 'Hi, this is [Your Business Name]. We're helping another customer right now, but how can we help you today?'
Does this work with landlines?
Landlines cannot send text messages, but CasperPortal can provide a local tracking number that forwards to your landline. When someone calls that number and you miss it, the system texts their mobile phone back.
Do I have to change my business phone number?
No. You can keep your existing business number by porting it, or use a local tracking number that forwards to your phone.