CasperPortalWho it's for · Health & wellness
CRM for Dental Practices
A CRM for dental practices keeps every new-patient inquiry, appointment and review request in one place. CasperPortal texts back calls the front desk misses, lets patients book online, sends text and email reminders before each visit, and asks for a Google review afterward, so fewer chairs sit empty and fewer new patients slip away.
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What slows dental clinics down
The front desk cannot answer every call
When the team is checking patients in or on another line, new-patient calls go to voicemail. Many of those callers simply try the next practice on the list.
No-shows and late cancellations leave gaps
A forgotten cleaning is an empty chair you cannot fill at the last minute. Reminder calls by hand take staff time the desk rarely has.
Happy patients rarely leave reviews unprompted
Most satisfied patients never think to post a review. Without a simple, timely ask, your Google profile does not reflect the care you give.
A CasperPortal workflow for dental clinics
A new patient calls during a busy check-in and nobody picks up
CasperPortal texts them back automatically with a link to your booking calendar
They pick a time and get a confirmation by text and email
Reminders go out before the visit at the times you choose
After the appointment is marked complete, a Google review request is sent
Features dental clinics use most
Missed Call Text Back
An automatic text to every caller you miss, so they hear from you before they call someone else.
Appointment Booking
Online booking with Google and Outlook sync, automatic reminders and deposits at booking.
Reputation Management
Automatic review requests after each job, plus alerts so you can answer new reviews quickly.
Omnichannel Messaging
One team inbox for SMS, email, Messenger and Instagram, with assignments and internal notes.
Dental Clinics FAQ
How can dental clinics automate appointment reminders?
Connect your services to the CasperPortal booking calendar and set reminder messages by text and email. They send automatically before each appointment at the times you choose, with no manual calls.
Can CasperPortal help a dental practice get more Google reviews?
Yes. When an appointment is marked complete, CasperPortal can text and email the patient a direct link to your Google review page.
Does CasperPortal replace my practice management software?
No. Keep clinical charts and treatment records in your practice management system. CasperPortal handles the patient communication around them: calls, texts, booking, reminders and reviews.
Can we keep our existing office phone number?
Yes. You can port your existing number into CasperPortal or use a local tracking number that forwards to your office line.