Merrimack Valley · Essex County
CRM Software for Lawrence, MA Clinics, Trades and Restaurants
CasperPortal is CRM software for Lawrence, MA businesses such as clinics, contractors, restaurants, auto repair shops and salons. It keeps calls, texts, Facebook messages and web chats in one inbox, sends reminders and follow-ups automatically, and lets you write every message template in English, Spanish or both, so you can reach customers in their language.
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Lawrence at a glance
- Population: ~80,000
- Key industries: Healthcare, Trades, Food Service, Retail, Manufacturing
- Common business types: Clinics, Contractors, Restaurants, Auto Services, Salons
Why follow-up matters in Lawrence
Lawrence is a city of about 80,000 with many bilingual households, so businesses here often need to communicate clearly in both English and Spanish.
How Lawrence businesses use CasperPortal
Clinics sending reminders in two languages
Create appointment reminder templates in English and Spanish, tag each patient with their preferred language, and let workflows send the right version automatically.
Auto repair shops texting estimates and payment links
Text the customer a repair estimate, get approval by reply, and send a text-to-pay link when the car is ready so pickup is quick.
Restaurants answering catering and order questions
Facebook, Instagram and website chat messages land in one inbox, so staff can answer catering and order questions without switching apps.
Nearby service areas
Lawrence, MA FAQ
Can I send texts and emails in Spanish?
Yes. You write your own message templates, so you can create them in Spanish, English or both and choose which version each contact receives.
Can customers pay me by text?
Yes. You can send a text-to-pay link or an invoice, and the customer pays from their phone.
Is done-for-you setup available?
Yes. You can set CasperPortal up yourself, or choose optional done-for-you setup from CasperB2B, which builds your pipelines, automations and booking for your Lawrence business.
How much does CasperPortal cost?
The Growth Plan is $297/month, month-to-month, with unlimited users and unlimited contacts. Lawrence businesses pay the same as everyone else, and every plan starts with a 14-day free trial.